法律声明

EL Canek

Seller: SPY Inc. EL Canek
Representative: Masayuki Kanatani
Address: 2-5-25 Karakoto, Kojima, Kurashiki, Okayama 711-0904, Japan
Phone Number: +81 (0)90-1011-9221
Email Address: info@elcanek.jp

Selling Price: ¥1000~¥130000

Additional Fees:

  • Consumption Tax (10%)
  • Shipping Fee: ¥360 (tax included) for domestic orders (free shipping for orders over ¥30,000), international shipping fees vary by weight. Please check at checkout.

Payment Methods and Timing:

  • Credit Card Payment: Payment is considered complete upon completion of the order.
    • Only credit cards under the name of the ordering customer will be accepted.
    • In case of incomplete information, confirmation may be requested via email or phone.
    • Closing and withdrawal dates may vary depending on the credit card company.
  • PayPal, Apple Pay, Shop Pay: Payment is considered complete upon completion of the order.
    • Only credit cards under the name of the ordering customer will be accepted.
    • In case of incomplete information, confirmation may be requested via email or phone.
    • Closing and withdrawal dates may vary depending on the credit card company.

Delivery Time:

  • New product releases may experience delays due to high order volumes.
  • Products are typically delivered within 3-10 business days from the order date.
  • Pre-ordered items will be shipped within 2 months from the order date.

Delivery Method:

  • Regular mail / EMS for domestic orders
  • EMS for international orders

Returns, Defective Items, and Cancellations:

  • Returns and exchanges for items such as size or color discrepancies are accepted within 14 days of product arrival.
    • Please note that sale and outlet items are non-returnable.
  • Return Notification:
    • Please notify us of returns within 14 days of product arrival via phone or email.
    • Returns are not accepted for:
      • Items damaged by the customer
      • Items beyond the 14-day return period
      • Used items
      • Items that have been altered or washed
      • Underwear, swimwear, earrings, cosmetics, food items
      • Items explicitly marked as non-returnable during sale
      • Items purchased in-store
      • Items missing accessories or parts
      • Sale and outlet items
      • Made-to-order items marked as non-returnable.

Return Deadline: 30 days

For further inquiries or assistance, please contact us at info@elcanek.jp.